Create Better Partnerships That Customers Actually Need

The last year has shown us that the pandemic has accelerated the digitization of customer interactions by several years. According to McKinsey and Co’s survey, companies acted 20 to 25 times quicker than expected in adopting digital solutions. In the case of remote working, they acted 40 times more quickly than expected before the pandemic. As companies continue to find the best solutions to serve their customers, it is clear that to stay competitive in this new business and economic environment, companies that can address the customer needs more rapidly will…